About - The Pin Prick | Enamel Pin Shop

Enamel Pins by The Pin Prick

Hello from The Pin Prick!

Based in London, The Pin Prick started as a way to turn my random ideas into a small creative business. With 3 enamel pin designs and a handful of scavenged envelopes, I took a small stab (ha!) at starting an online shop and The Pin Prick was born!
I would never have guessed that the shop would grow to over 50 designs and thousands of sales in a few months! Now the shop has expanded from Etsy and operates from its very own website. The encouraging reception of the first line of subtle LGBT rainbow pins allowed the shop to confidently grow its range of designs and products - and a whole new range of stylish discreet rainbow accessories was created. Not all pride accessories have to be gaudy and flashy - and I wanted to design a special range of subtle gay pride accessories that were minimalist and quietly understated!

I am so thankful for everyone who has shown so much love for the designs, and it's still such a thrill to walk to the post office each morning to send your packages all over the world. My vision was to provide the LGBT community with nuanced, discreet pride accessories; we sometimes forget that not everyone in the world is lucky enough to be able to safely showcase pride in an outwardly fashion, and I'm reminded of this any time you guys send me messages that support the subtly in my designs.

I am so humbled when I realise that every pin I send out is part of someone's story - perhaps of coming out, an ally's gift of love, or a confident (maybe even defiant!) display of pride. For my pins to become part of these stories is an honour I deeply treasure. You've sent me pictures of my pins at your weddings, alt-proms, pride parades, graduations - even as a TATTOO! - and I'm so happy that the designs are bringing you all a little bit of joy.I can't wait to see what the future has in store (ha!) for us. 

Stay proud, and stay true.

Love,
Zar, The Pin Prick!

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Instagram: @pinprick.shop (-10% discount code in the bio!)
Facebook: @pinprick.shop
Etsy: ThePinPrick
Tumblr: pinprick-shop

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Frequently Asked Questions:

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Are you able to arrange discounted wholesale/bulk orders?
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Yes, wholesale orders can be arranged, with a discount corresponding to the number of pieces ordered. Please message for details.

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What are your estimated shipping times?
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Shipping to the UK: 2-3 working days (including Saturdays).
Shipping to the Europe: 3-5 working days.
Shipping to the USA: 5-7 working days.
Everywhere else: 5-7 working days.

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Where do you ship from?
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London, UK!

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Do you offer options for tracked shipping?
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Yes. Tracked shipping is available as a shipping upgrade during checkout. Tracked shipping times may be faster than standard shipping, and new estimated delivery times are calculated during checkout.

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Do you offer gift wrapping?
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Yes. Gift wrapping is available during checkout under shipping upgrades. Gifts will be wrapped in a shiny metallic foil envelope with an optional gift message. Gift boxes are also available, and sometimes come free with certain products (such as cufflinks). Please check the listing descriptions for more details.

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I think my package is lost/delayed. What can I do?
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Sometimes things go wrong in the mail system, and items may be delayed. Unfortunately, I cannot be responsible for the delays caused by external postal services.

Within the UK, Royal Mail officially considers packages lost after 13 working days from postage.
For Europe, this is after 25 working days.
For the USA and the rest of the world, after 32 working days.

If your package is lost, I will send replacement packages and guarantee their delivery to you.

If the mailing system is unreliable in your country, I would recommend upgrading to a tracked shipping service. Tracking is available as a shipping upgrade during checkout.

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My item arrived damaged. Can I be sent a replacement?
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Yes. Please message me with a photograph of the damaged items, and I will make arrangements to have replacements sent to you.

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Is your packaging discreet? How are your items described on customs labels?
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Products are shipped in unmarked padded envelopes, with a label stating the name, address, and a return address. Items are double-wrapped in a sealed brown envelope within, and attached to a backing card (or in a padded gift box if purchased).
Customs labels are filled with generic descriptions such as ‘metal badges’ or ‘cufflinks’.
If you require special shipping instructions, feel free to leave a note on your order during checkout.