1 business day
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 0 hours of purchase
But please contact me if you have any problems with your order.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Yes, wholesale orders can be arranged, with a discount corresponding to the number of pieces ordered. Please message for details.
Shipping to the UK: 2-3 working days (including Saturdays).
Shipping to the Europe: 3-5 working days.
Shipping to the USA: 5-7 working days.
Everywhere else: 5-7 working days.
Yes. Tracked shipping is available as a shipping upgrade during checkout. Tracked shipping times may be faster than standard shipping, and new estimated delivery times are calculated during checkout.
Yes. Gift wrapping is available during checkout under shipping upgrades. Gifts will be wrapped in a shiny metallic foil envelope with an optional gift message.
Gift boxes are also available, and sometimes come free with certain products (such as cufflinks).
Please check the listing descriptions for more details.
Sometimes things go wrong in the mail system, and items may be delayed. Unfortunately, I cannot be responsible for the delays caused by external postal services.
Within the UK, Royal Mail officially considers packages lost after 13 working days from postage. For Europe, this is after 25 working days. For the USA and the rest of the world, after 32 working days. If your package is lost, I will send replacement packages and guarantee their delivery to you.
If the mailing system is unreliable in your country, I would recommend upgrading to a tracked shipping service. Tracking is available as a shipping upgrade during checkout.
Yes. Please message me with a photograph of the damaged items, and I will make arrangements to have replacements sent to you.
Products are shipped in unmarked padded envelopes, with a label stating the name, address, and a return address. Items are double-wrapped in a sealed brown envelope within, and attached to a backing card (or in a padded gift box when buying cufflinks, or when purchased as a gift-wrap upgrade).
Customs labels are filled with generic descriptions such as ‘metal badges’ or ‘cufflinks’.
If you require special shipping instructions, feel free to leave a note on your order during checkout.